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Frequently Asked Questions

Frequently Asked Questions (F.A.Q.)

Do you accept orders with a credit card?

ASC does accept orders placed with a credit card. We currently accept Visa, Mastercard, and American Express.

Why are there different types of neurosurgical patties?

ASC does not believe that one sponge fits all. For over thirty years we have listened to the voice of the surgeon and worked with them in developing multiple solutions, each offering certain performance benefits depending on the situation. Whether a surgeon is looking for high absorbency, softness, pliability, strength, or visibility, we have a solution to meet their needs.

What is your return policy?

ASC accepts returns of unopened product boxes within 90 days. There is a 25% restocking fee for all returns.

How do the orders ship?

US Customers: ASC ships through UPS; however, alternate shipping methods are available. Orders placed before 3:30PM EST will ship the same day (subject to availability).

International Customers: ASC utilizes a variety of shipping methods to maximize logistic efficiency and minimize costs.

Who is your EU Authorised Representative?

Emergo Europe
Prinsessegracht 20
2514 AP, The Hague

How many per box?

All neurosurgical patties and strips are packaged in 200 sponges per box.

For specialty items:

Delicot 63X00 - 100 patties per box.
Cotton Balls – packaged 100 cotton balls per box.
Tonsil Sponges – packaged 200 sponges per box.
Cylindrical Sponges – packaged 250 sponges per box.
Peanuts – packaged 200 peanuts per box.
Kittner – packaged 200 kittners per box.
ArmourSorb® – packaged 15 devices per box.

Does ASC offer any discounts?

ASC does offer volume based discounts. Please contact an authorized ASC sales representative to learn more about our discount program.

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